Forgotten Password in Certinia Accounting & Finance

James Childs
James Childs
  • Updated

If you have forgotten your password, you change your password via the standard Salesforce functionality.

 

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Click the "Forgot Your Password?" link at the bottom of the log-in screen. This will take you to another screen where you can enter your username and receive an email which contains a link to reset your password.

 

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If you have also forgotten your username, you can contact your system administrator to manually send you a password reset email. This is done by locating the relevant user record (Setup>users>"Full Name"). The "Reset Password" button can then be clicked to send the email.

 

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