User

Rob Mathieson

Member since
Total activity 62
Last activity
Following 0 users
Followed by 0 users
Votes 2
Subscriptions 48

Activity overview

Latest activity by Rob Mathieson

  • Rob Mathieson created a post,

    How to access the Sage Intacct for Education Forums

    The Sage Intacct for Education Forums are open to any Sage Intacct for Education customers. The user groups allow you to collaborate with other MATs, and the ION team, to help provide you the best ...

    • Rob Mathieson
    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Rob Mathieson created an article,

    Why use Sage Intacct for Education?

    Sage Intacct for Education is a modern, cloud-based accounting system that enables CFOs’ and finance teams to successfully scale Multi-Academy Trusts.   5 Reasons CFOs Love Sage Intacct for Educati...

    • Rob Mathieson
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Rob Mathieson created an article,

    How to change a role in Zendesk

    This video shows how you can change a users role in Zendesk.

    • Rob Mathieson
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Rob Mathieson created an article,

    How to add a user in Zendesk

    This short video shows you how to add a new user in Zendesk.

    • Rob Mathieson
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Rob Mathieson created an article,

    What is Certinia PSA?

    Certinia PSA is a services management solution providing companies with the ability to manage their professional services teams, partners, and projects in real time. Certinia PSA unifies sales and ...

    • Rob Mathieson
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Rob Mathieson created an article,

    How do I register for access to the support portal?

    • Rob Mathieson
    • Updated
    • 2 followers
    • 1 comment
    • 0 votes
  • Rob Mathieson created an article,

    How can I check the status of my tickets?

    To see the status of your tickets, log into our support portal.

    • Rob Mathieson
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Rob Mathieson created an article,

    How can I escalate a ticket?

    • Rob Mathieson
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Rob Mathieson created an article,

    Service Level Agreements (SLA)

    How quickly we will prioritise and respond to your service ticket.

    • Rob Mathieson
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Rob Mathieson created an article,

    How do I submit a ticket?

    Support Form     Support Email  

    • Rob Mathieson
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes