User

Rob Mathieson

Member since
Total activity 46
Last activity
Following 0 users
Followed by 0 users
Votes 1
Subscriptions 34

Activity overview

Latest activity by Rob Mathieson

  • Rob Mathieson created an article,

    Why use Sage Intacct for Education?

    Sage Intacct for Education is a modern, cloud-based accounting system that enables CFOs’ and finance teams to successfully scale Multi-Academy Trusts.   5 Reasons CFOs Love Sage Intacct for Educati...

    • Rob Mathieson
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Rob Mathieson created an article,

    How to change a role in Zendesk

    This video shows how you can change a users role in Zendesk.

    • Rob Mathieson
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Rob Mathieson created an article,

    How to add a user in Zendesk

    This short video shows you how to add a new user in Zendesk.

    • Rob Mathieson
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Rob Mathieson created an article,

    What is FinancialForce PSA?

    FinancialForce PSA is a services management solution providing companies with the ability to manage their professional services teams, partners, and projects in real time. FinancialForce PSA unifie...

    • Rob Mathieson
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Rob Mathieson created an article,

    How do I register for access to the support portal?

    • Rob Mathieson
    • Updated
    • 2 followers
    • 1 comment
    • 0 votes
  • Rob Mathieson created an article,

    How can I check the status of my tickets?

    To see the status of your tickets, log into our support portal.

    • Rob Mathieson
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Rob Mathieson created an article,

    How can I escalate a ticket?

    • Rob Mathieson
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Rob Mathieson created an article,

    Service Level Agreements (SLA)

    How quickly we will prioritise and respond to your service ticket.

    • Rob Mathieson
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Rob Mathieson created an article,

    How do I submit a ticket?

    Support Form     Support Email  

    • Rob Mathieson
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Rob Mathieson created an article,

    ION Support Services

    This article describes the support services available.

    • Rob Mathieson
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes